BUYMA is a platform which allows people from around the world to buy from and sell to one another in their own style. Every Personal Shopper has their own shop policies & promotions, and since you are buying from them (not from BUYMA itself) it is important to discuss any transaction/product-related questions with the Personal Shopper directly.
BUYMA Message is a service that allows Members to directly contact one another in order to coordinate their personal transactions.
Some examples of what Members inquire about using BUYMA Message:
- Item color/size stock availability
- Ordering variations on a color, size, style etc. that are not listed
- Shipping and processing times
- Styling questions
- Garment care questions
- Checking in on order status (shipping/tracking info etc.)
- Problems with their ordered item upon delivery (damages/defects etc.)
You can access BUYMA Message three different ways:
1. Log in> Click on the "Questions?" button directly from the item page in order to inquire about that specific item
2. From within My Account > Message Box (for buying Members) in order to access previous message threads
3. Log in > at the upper righthand corner of the page you can find a message icon which will redirect you to your message inbox
*For your protection please refrain from sharing any personal information such as bank account and payment card number.