BUYMA has created a loyalty program, "BUYMA STYLE CLUB," which allows customers to earn more benefits by shopping with us on an ongoing basis.
Please read the details of the program and enjoy many limited benefits!
What is “BUYMA STYLE CLUB”?
“BUYMA STYLE CLUB” is BUYMA’s loyalty program.
The more purchases you make, the higher your tier and the more limited benefits you receive.
There are six tiers in total, and the tier for the following year will be changed according to the amount of purchases made during the year.
Where can I check my Tier?
You may see your current Tier on HERE.
On this page, you will see the following information.
- Current Tier
- Amount spent over the course of one year. *The starting month varies depending on the customer.
- Progress of how much you have to spend before the next tier
The Tier is determined by the amount of spend during the year from the initial purchase as the first month.
*The amount of the Order in which the transaction is executed is the subject of the Loyalty Program. Canceled or Refunded status will not be included.
*The currency will be shown in USD. Foreign exchange rates are subject to market movements.
What kind of benefits do we have?
As noted in the table above, the Benefit received depends on the Tier.
Here we would like to introduce each benefit.
Authentication: If you are concerned about the authenticity of an item after receiving it, BUYMA will assist you with an online appraisal through a third-party organization.
The cost is covered by BUYMA, so you can shop with confidence!
*Please contact your seller in advance for proof of authenticity.
*Only applicable brands/items can be appraised.
Birthday Gift: You will receive a wonderful birthday coupon from BUYMA on your birthday month. It is valid for one month from the receipt of the email, so indulge yourself with a nice gift.
Discount rates vary depending on the Tier, so please check your email.
*Please be sure to register your birthday. If you do not register, we will not be able to send you the coupon and will not be able to distribute it retroactively.
How to update my account information? FAQ HERE.
Early Access: Benefit of early access to the Discount Code and Deals in advance of the relevant Sale.
Custom Duty Coverage: Customers of the applicable tier will be compensated for Custom Duty Coverage up to 3 times per year.
A maximum of 100 USD per request is covered.
*You must have a receipt of payment. Please note that without a receipt or other proof of payment, you will not be eligible for coverage.
*The refund of compensation will be made through PayPal.
Returns: Customers in the eligible tier can enjoy a One-time return per year.
Please be sure to check the following conditions, as they apply only to the following cases.
- Not in use.
- All accessories, including tag, original package, box, bags, wrapping, appraisal cards, etc(we cannot accept returns if there are any missing accessories)
- Valid only for 7 days from the date of arrival.
*BUYMA will issue a refund label, the shipping address will be the same as the address on the Order.
*Refunds will be issued upon receipt of the item and verification of its contents.
Concierge: Customers of the applicable tier will be assisted by a BUYMA concierge representative in locating the item if needed.
*Please understand that BUYMA doesn't guarantee to secure any items you requested.
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