【BUYMA.US】Important Notice Regarding The Services

After careful consideration and evaluation, we have made the difficult decision to discontinue our current operation.

It is with mixed emotions that we announce the upcoming termination of the BUYMA.US service effective July 31, 2024, and the schedule is below.

Date	Details
6/20/2024 23:59:59 UTC	Suspension of new listings（*1）
7/31/2024 23:59:59 UTC	Last transaction date（*2）
TBA	Request for transfer of Sales amount
TBA	The website closure

(*1) New listings will not be accepted, but listed items will continue to be eligible.
(*2) After 0:00 (UTC time) on August 1, 2024, customers will not be able to purchase any items, but will be able to continue to ship or apply for payment as usual.

Due to the site closure, we ask that shipments be made by August 31.
Therefore, please understand that we will not be able to extend the shipping date to September or later if you request an extension.
Also, please do not forget to click “Shipping notification” after shipping, as we will not be able to re-bill or re-purchase canceled orders if your shipment expires after August 1.

We would like to express our sincere gratitude for the trust and support each of you has given us throughout our partnership.
Your cooperation has been invaluable to us and we are extremely grateful for the opportunity to work together.

Please find below of frequently asked questions for your reference:

Shipping related questions
What should I do if an item is shipped back to me?
The customer requests a return (exchange) of the item.

Payment related questions
Procedure for requesting a sales amount
When will the Sales amount be transferred?
How to check your Sales amount transferred status

Please visit our FAQ page for more information.

Again, thank you for your partnership and understanding during this transition.
Please feel free to contact us below if you have any questions.

Contact Address: [e-mail]
10am - 6pm Japan Standard Time
Closed on weekends and Japan National Holidays