After careful consideration and evaluation, we have made the difficult decision to discontinue our current operation.
It is with mixed emotions that we announce the upcoming termination of the BUYMA.US service effective 7/31/2024 23:59:59 UTC.
* Purchases can be made until 7/31/2024, and the item will continue to be delivered as usual after that. (There is a possibility of cancellation due to out of stock, etc.)
We would like to express our sincere gratitude for the trust and support each of you has given us throughout.
Please find below of frequently asked questions for your reference:
Shipping related questions
How do I track my order?
I haven't received my package, what should I do?
Will I be charged Customs fees?
What if your item has been sent back to the seller?
Other questions
How to get an invoice?
The delivered item has significant defects
There is a problem with my order...
The size/color of my delivered item is not as I expected
Please visit our FAQ page for more information.
Again, thank you for your support and understanding during this transition.
Please feel free to contact us if you have any questions.
Contact Address: support@buyma.us
10am - 6pm Japan Standard Time
Closed on weekends and Japan National Holidays
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